fbpx

Updated Terms & Conditions

We’ve made our terms and conditions clearer for you!  Copper Valley Telecom has updated our terms and conditions with a new consolidated Master Service Agreement. We’ve made these updates to clarify our terms and conditions and ensure that they remain transparent for you, as well as to cover new Copper Valley Telecom products and services.  […]

Read more »

AURORA Wi-Fi

Since 2018 the number of devices connected to the internet has grown from 7 billion to over 35 billion. Whether it’s connecting to a video conference while working from home, streaming a movie with your family, downloading a new book to curl up with, or even getting a notification from the washing machine to rotate […]

Read more »

Phishing Scams

Copper Valley Telecom has been made aware of recent phishing scams involving caller ID spoofing using CVT phone numbers. If you believe you have received one of these calls, you can file a report with the Federal Communications Commission. The Federal Trade Commission has provided the tips below on how to protect yourself against telephone […]

Read more »

#FIBERdelivers

Article written by NTCA – The Rural Broadband Association and FiberBroadband Association The Fastest Internet The Best Investment More Connected Education Essential Healthcare 5G Access More Jobs Better Gaming Faster Streaming Robust Teleworking Broadband access is a critical American bi-partisan issue. Fiber internet is the best way to meet the country’s growing needs for robust […]

Read more »

60th Anniversary Video

Join us in celebrating 60 years of overcoming challenges, expanding new technologies, and driving modern communication services throughout the Valdez and Copper River Basin areas. Please enjoy this commemorative video highlighting the past, present, and future of Copper Valley Telecom. “In 1974 they decided the Co-op should be divided between the telephone versus the electric. […]

Read more »

Why am I hearing a recording when I call?

To prepare customers for the upcoming transition to 10-digit dialing, when you dial a 7-digit phone number you will now hear a brief recording and then the call will connect as dialed. The recording says “The FCC has required that all carriers implement 10-digit dialing when making calls. To learn more, please visit cvtc.org/10digit“

Read more »

24/7 Technical Support Chat

You may notice a new icon in the lower right-hand corner of the cvtc.org screen. We’ve added a new “Live Support!” feature to our website that allows you to reach out for technical support 24/7. Our help desk can also be contacted at 907.834.4357(HELP) and 907.822.4357(HELP). We are excited to provide another method to reach […]

Read more »

Email Scam Alert

Copper Valley Telecom has received reports that some customers with CVT email accounts have received an email claiming that their email account will be closed and that all emails in their inbox will be deleted. This email is not from CVT, and email accounts are not being closed. If you received this email, we are […]

Read more »

Broadband That Matters: Tatitlek

Copper Valley Telecom has released the fourth video in a series showcasing the importance of Broadband Internet in rural Alaska. This video highlights CVT’s 2020 project to deliver 25/3 broadband connectivity to the Native village of Tatitlek. Copper Valley Telecom’s broadband internet is helping rural Alaska share their culture. “They are one of the first […]

Read more »

Phishing Scam Warning

Copper Valley Telecom has been made aware of a phishing calls appearing to come from a 255 number, claiming to be the Social Security Administration. If you receive a phone call like this, please hang up the phone without responding. If you have further concerns, you may contact the real SSA to verify any claims. […]

Read more »
We Value Your Feedback