Service Announcement – 09.01.23

9:30 AM (09.02.23) UPDATE: Our upstream provider reports that splicing has been completed. Service is now fully restored. If you are experiencing any ongoing issues please reach out to our help desk, available 24/7 at cvtc.org.

3:00 PM Update: Services have been reinstated, and internet connectivity has maintained a consistent, but somewhat reduced speed, for the past several hours. We are currently in the process of achieving full restoration, and we will keep you informed of any significant updates.

11:45 AM Update: Our upstream provider has pinpointed the location of the connectivity loss, and they are actively working to restore services as soon as possible. During this process, customers may experience limited or slower-than-usual connectivity before a complete restoration is accomplished. We appreciate your ongoing patience and understanding. Thank you.

9:15 AM – We are currently experiencing an internet outage. Our upstream provider has notified us of connection issues to Washington State and is actively working to restore services. We want to assure you that our team is working diligently with our provider to resolve the issue as quickly as possible. We appreciate your patience and understanding at this time. Please stay tuned for further updates.

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