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Notice of Regular Board Meeting – 07.26.2022

July 26, 2022 CVTC Boardroom – Valdez 5:30 pm Teleconference Information:Toll Free: (833) 253-8742Conference ID: 897 977 942# Agenda 1. Call to Order a. Roll Call Trish Stowe, President Karen Linnell, Vice President Jennie Sodergren, Secretary/ Treasurer Odis Scott Brawner, Jr. Scott Malone Ryan Morgan Mike Rego Terry Valentine b. Introduction of Guests 2. Approval […]

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Service Announcement – 06.15.2022

2:40pm Update: Services have been restored. Please contact our Customer Service Representatives at 800.235.5414 to report any issues after this time. 1:15pm Update: Repairs are underway, and services are starting to come up. The Anchorage carrier has estimated about one hour until services are restored. 9:30am Due to a 3rd party vendor outage, some customers […]

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Service Announcement – 06.07.2022

If your services are not restored please power cycle your gateway. If that does not resolve the issue please contact Copper Valley Telecom for assistance. Update: 10:54. Services have been restored. Update: 9:47. Fiber splicing is complete. Work continues on splicing copper pairs. Services continue to come online. Update: 8:54. Services are slowly coming online […]

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CVT’s Coronavirus Response

Copper Valley Telecom continues to monitor the recommendations from the Centers for Disease Control (CDC), the State of Alaska, and the World Health Organization (WHO) regarding recommended practices to mitigate the risks associated with the Coronavirus (COVID-19).   It is the goal of CVT to ensure the safety of both our staff and our customers. Due […]

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Broadband That Matters: Education

Copper Valley Telecom has released the first in a series of videos showcasing the importance of Broadband Internet in Rural Alaska. This initial video showcases the educational opportunities and achievements that broadband has provided to students, who otherwise would not have had the same opportunities that students in urban areas have. “[Students] have access to […]

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Service Announcement – 08.11.22

Copper Valley Telecom has received reports that some wireless customers are experiencing trouble making or receiving calls at this time. Technicians are working to resolve this issue, and we will keep you apprised of the situation as it develops.

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Spam Email Notification

Copper Valley Telecom has been made aware of a series of emails claiming to be from the ZIMBRA webmail support team. These messages are telling customers that their email will soon be blocked and urging them to follow a link for a free upgrade. This is a spam message, and it is CVT’s recommendation that […]

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Service Announcement – McCarthy – 08.02 – 08.06

Copper Valley Telecom is set to begin a major maintenance project on its Cannon Hill tower located in Chitina. The site is at the western end of the microwave path that connects McCarthy to the rest of the CVT network. Beginning on Tuesday August 2nd there will exist the possibility of the microwave dish on the […]

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Customer Appreciation Family Fun Picnic

We will be hosting the Glennallen picnic Tuesday, August 9th, from 6 PM – 8 PM, located at the Glennallen storefront on 188 Glenn HWY. The Valdez picnic will be hosted Wednesday, August 10th, from 6 PM – 8 PM at the Valdez storefront on 329 Fairbanks Drive. We are ecstatic to bring you tons […]

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911 Municipal Surcharge – Valdez

The City of Valdez has enacted Ordinance No. 21-12, which implements a $2.00 per month per local wireless telephone number that is billed or sold to a customer with an address within the city shall be collected to fund the enhanced 911 system. Please visit bit.ly/3PQCIdk for more information.

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Service Announcement – 07.27.22

UPDATE: Internet services have been restored. Please reach out to our 24 hr support desk at cvtc.org or 800.235.5414 if you continue to experience troubles. Thank you. UPDATE: Our partner provider has identified the source of the outage to be located in remote Oregon. They have a technician en route and the service outage is […]

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Service Announcement – 07.18.22 UPDATED 07.29.22

UPDATE 07.29.22: Copper Valley Telecom is continuing to work closely with our upstream partner provider, who is in communication with the major streaming companies to ensure streaming services are restored. UPDATE 07.25.22: The upstream provider utilized by CVT has confirmed that it made the necessary changes to restore streaming services. This resolution will go into […]

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Service Announcement – 7.12.22

8:30 AM Copper Valley Telecom customers north of Glennallen may be experiencing a service outage at this time due to flooding in the area. Our technicians are closely monitoring the situation and working to restore services. Thank you for your patience and understanding while we work to resolve this issue.

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