Streaming Outage – 7.27.23

CVT’s upstream partner controls the IP addresses CVT uses for internet access to content applications, such as Hulu, HBO, and Paramount. Many IP addresses were disassociated as United States addresses and are appearing to content providers that you reside outside of the U.S. Most content providers do not allow access outside of the U.S., so […]

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Service Announcement 06.20.23

Copper Valley Telecom wireless customers in the Alpine Subdivision area are experiencing a disruption in service as the 7-mile cell site is temporarily unavailable. Our dedicated technicians are diligently working to address this issue, although we cannot provide an estimated time for the service restoration at this moment. We sincerely appreciate your patience and understanding […]

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Store Closures – Staff Training

Copper Valley Telecom stores will be closed while conducting staff training. For immediate assistance, please call 800.235.5414 to speak to a representative from our other locations or visit cvtc.org. Glennallen | May 22-23 Valdez | May 24-25 Cordova | May 24-25

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Internet Outage 5/10/23

5/12/23 — 10:00 AM: We are happy to inform you that the internet outage affecting our services has been resolved. If you are still experiencing issues connecting to the internet, we suggest power cycling your gateway. If the issue persists, please reach out to our customer service team at 800.235.5414 to submit a trouble ticket. […]

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Early Closures – Annual Meetings

In preparation for the Glennallen Annual Meeting, the Glennallen storefront will close early at 4:30pm on Tuesday, May 9th. Likewise, Valdez storefront will close early at 4:30pm on Thursday, May 11th for the Valdez Annual Meeting.

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