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Why am I hearing a recording when I call?

To prepare customers for the upcoming transition to 10-digit dialing, when you dial a 7-digit phone number you will now hear a brief recording and then the call will connect as dialed. The recording says “The FCC has required that all carriers implement 10-digit dialing when making calls. To learn more, please visit cvtc.org/10digit“

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24/7 Technical Support Chat

You may notice a new icon in the lower right-hand corner of the cvtc.org screen. We’ve added a new “Live Support!” feature to our website that allows you to reach out for technical support 24/7. Our help desk can also be contacted at 907.834.4357(HELP) and 907.822.4357(HELP). We are excited to provide another method to reach […]

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Email Scam Alert

Copper Valley Telecom has received reports that some customers with CVT email accounts have received an email claiming that their email account will be closed and that all emails in their inbox will be deleted. This email is not from CVT, and email accounts are not being closed. If you received this email, we are […]

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Broadband That Matters: Tatitlek

Copper Valley Telecom has released the fourth video in a series showcasing the importance of Broadband Internet in rural Alaska. This video highlights CVT’s 2020 project to deliver 25/3 broadband connectivity to the Native village of Tatitlek. Copper Valley Telecom’s broadband internet is helping rural Alaska share their culture. “They are one of the first […]

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Phishing Scam Warning

Copper Valley Telecom has been made aware of a phishing calls appearing to come from a 255 number, claiming to be the Social Security Administration. If you receive a phone call like this, please hang up the phone without responding. If you have further concerns, you may contact the real SSA to verify any claims. […]

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