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Service Announcement – 12.08.25

UPDATE: Services have been restored. If you’re still experiencing issues, please power cycle your device. If problems continue, contact our help desk at 800.253.5414 or visit www.cvtc.org. Thank you! We are currently experiencing intermittent issues with incoming calls and text messages on our LRA network, and some may not come through. Our team is actively […]

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Service Announcement – 11.24.25

Customers on the RINA network may be experiencing issues with SMS and MMS messages displaying as symbols or random characters instead of words. Our team is aware of the problem and is working with RINA to resolve it as quickly as possible. Thank you for your patience while this is being addressed.

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12 Days of Christmas

Get ready for the holiday cheer! Our annual 12 Days of Christmas Sale is back and runs Monday through Friday, from December 8th to the 23rd. Each day brings a brand-new promotion, so there’s always something exciting to look forward to!

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2025 Capital Credit Checks Issued

General Retirement Capital Credit checks have been issued and are on their way to members. This year’s payout includes:• 83.38% of 2004• 1.83%of 2024 Checks under $10.01 for active members were applied directly to their accounts. For more information, members can call 800.235.5414.

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Service Announcement – 11.14.25

Copper Valley Telecom customers near the Valdez airport may be experiencing an internet service outage. Our technicians are investigating the cause and working to restore service as quickly as possible. We appreciate your patience and understanding.

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Maintenance Notification – 11.13.25

Copper Valley Telecom has scheduled maintenance for Thursday night, November 13, 2025, from approximately 11:45 p.m. to 3:00 a.m. on Friday. During this window, a brief outage is expected in the Heney Ridge area of Cordova. We appreciate your patience while this necessary maintenance is completed.

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Service Announcement – 10.10.25

Copper Valley Telecom customers in the McCarthy area are currently experiencing a service outage. Our technicians are en route to the cell sites and are working diligently to restore service as quickly as possible. We appreciate your patience and understanding.

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