We’re aware that some wireless customers are not receiving login verification messages, and we’re actively working with our partners to resolve the issue as quickly as possible. If you’ve experienced missing authentication messages, please call us at 800.235.5414. By reaching out, you’ll help our team gather a few quick details, such as the phone number […]
Read more »We are currently experiencing a wireless service outage at the Paxson area cell site. Our technicians are en route and actively working to restore service. We appreciate your understanding.
Read more »UPDATE: Services have been restored. If you’re still experiencing issues, please power cycle your device. If problems continue, contact our help desk at 800.253.5414 or visit www.cvtc.org. Thank you! We are currently experiencing intermittent issues with incoming calls and text messages on our LRA network, and some may not come through. Our team is actively […]
Read more »Customers on the RINA network may be experiencing issues with SMS and MMS messages displaying as symbols or random characters instead of words. Our team is aware of the problem and is working with RINA to resolve it as quickly as possible. Thank you for your patience while this is being addressed.
Read more »Copper Valley Telecom customers near the Valdez airport may be experiencing an internet service outage. Our technicians are investigating the cause and working to restore service as quickly as possible. We appreciate your patience and understanding.
Read more »Copper Valley Telecom customers in the McCarthy area are currently experiencing a service outage. Our technicians are en route to the cell sites and are working diligently to restore service as quickly as possible. We appreciate your patience and understanding.
Read more »UPDATE: This issue has been resolved. If you continue to go into SOS mode after a power cycle, please reach out to us. Thank you. Copper Valley Telecom wireless customers on the RINA network may be expereincing intermittent issues. Our partner carriers are working with us to resolve the problem as quickly as possible. We […]
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