News

UPDATE 10:25 PM: We are currently experiencing an internet outage due to an issue with our partner provider, which is originating out of state. We are working closely with our partner provider to restore service as quickly as possible. Alaska Communications has confirmed a statewide issue. Updates from them can be found via X. Over […]

UPDATE: This issue has been resolved, and services are fully restored. If you continue to experience any issues please notify us at 800.235.5414. Wireless customers, including those with CVT and other carriers, may be experiencing issues when trying to reach CVT landlines. The issue appears to originate with another provider, but our team is actively […]

UPDATE: Repairs are complete, and service has been restored. Last night, around 11 p.m., the Lake Louise cell site experienced an outage. Our technicians are replacing the necessary equipment to resolve the issue. We’ll keep you updated as soon as services are restored. Thank you for your understanding.

UPDATE 05.30 6:30 AM: Service has been fully restored as of around 2:30 AM following the completion of repairs, and we are grateful of your patience during the resolution of this issue. This incident underscores the importance of our Broadband Revamp project, as previously discussed in our Annual Meetings, recent newsletters, and letters to customers. […]

There is currently a service outage affecting the McCarthy area. After identifying the cause, we have deployed our technicians, who are currently en route to address the issue via helicopter. We understand the inconvenience this may pose and assure you that our team is working diligently to restore services as quickly as possible. Thank you […]

CVT Customers residing in the Alpine, Heidenview, and Valdez Airport neighborhoods, may encounter a temporary interruption in internet and telephone services between midnight and 2 AM on Tuesday, February 6th, due to scheduled maintenance. We appreciate your patience and understanding during this time.

Copper Valley Telecom has scheduled maintenance planned for Monday evening (06.05.23), extending into Tuesday morning, around midnight. During this time, a brief service-wide outage is expected. Thank you, we appreciate your patience as the maintenance is conducted.